Alex Hau has been Voted April’s Employee of the Month! | Central Technology
 


Alex Hau has been Voted April’s Employee of the Month!


Alex Hau has been Voted April’s Employee of the Month!

This month we were looking for the team member that had demonstrated the core CT Value ‘empathise with customers’.

Nominated by Matt Wyld Technical Support Specialist, Alex, Support Specialist, went that extra mile to ensure a customer would not be without their fully functioning laptop whilst they were working in China for a few weeks.  Matt said, ‘Alex understood the urgency, used intelligence to deal with the problem in hand and resolved all the IT issues.  He was also commended by the customer for going above the call the duty to get them up and running again.’

Ian Snow, said, ‘Having empathy with customers is crucial to being successful and standing out from the competition.  It is about understanding and feeling customers pain points and finding a real solution to the core problem. Alex has demonstrated this core business skill and we congratulate him on being this month’s winner!’

Other great nominations were put forward for Helen Begley, Joshua Vickers, Gareth Smith and Jack Harris.

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