IT Support | Central Technology
 

IT Support


Here at CT, we pride ourselves on being able to tailor our services to a customer's specific requirements.

Our goal is very simple. To enable you to make the best use of IT in your business, within available budgets, to get the results you need, whilst saving you valuable time and money.

We have broken down our IT support services into two different categories and provided a quick overview to demonstrate the support and reporting levels covered.

So, whether you are looking for a managed IT support contract or an enterprise IT support contract, we guarantee that our breadth of in-house expertise and experience across different industries allows us to tailor our IT support services to fit your exact business requirements.

 Managed IT SupportEnterprise IT Support
Support LevelWe support all users in your organisationWe support your IT team or IT Manager
Service Level Agreement Instant engineer access, no call backsInstant engineer access, no call backs
ITIL Standard Operations
Unlimited Telephone &
Remote Support
Endpoint Management Optional
Patch ManagementOptional
Antivirus ManagementOptional
Monthly Reporting
Dedicated Account Manager
Annual Health Check
Outsourced IT ManagerOptionalN/A
Scheduled Onsite Engineer VisitsOptionalOptional
Unlimited Onsite Engineer VisitsOptionalOptional

Ready To Take Your IT Support To The Next Level?

Call Us On:
01246 266 130

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