Office 365 needs to be backed up because Microsoft tell us all to do it!
While you are reading this, you may be thinking “Doesn’t Microsoft take care of Office 365 backup?”
It’s important to remember that Software as a Service (SaaS) platform providers, like Microsoft Office 365, take on the responsibility of application uptime and the underlying infrastructure. But it is the customer’s responsibility to manage and protect their vital business data.
There are many reasons to backup your Office 365 data, such as…
- Accidental deletion
- Retention policy gaps and confusion
- Internal security threats
- External security threats
- Legal and compliance requirements
- Managing hybrid email deployments and migrations to Office 365.
However, there is an even more compelling reason to do so…Microsoft tells us to.
“We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”
Microsoft Services Agreement https://www.microsoft.com/en-us/servicesagreement