Our award winning service allows you to selectively outsource the elements of your IT infrastructure and Service Desk. We partner with you to shoulder the resposibility of your IT - resolving, managing and advising.
We assist with aligning your IT road map to organisational objectives to ensure your IT meets your organisations business demands.
Our Service Management Team will assist with maintaining your IT risk register to manage business risk across your IT estate.
Our Resolver Matrix is used by our Service Desk Team to process your support requests in a consistent and structured method.
Access support from CT’s service desk by phone, email and online portal for 1st, 2nd and 3rd line support, as well as for remote assistance.
CT monitoring systems, deployed on all customer endpoints and server, manage anti-virus systems to enmsure your teams are safe.
IT Specialist aligned to your account to manage and maintain the relationship between the customer and CT.