Strategic Review for Leading Home Services Provider
Our working relationship with Pacifica Group began in 2007. An award-winning company, Pacifica Group is one of the UK’s leading providers of home services, which includes electrical appliance repair and maintenance, boiler installation, renewable energy and product warranty solutions.
Strategic Review for Leading Home Services Provider Pacifica Group Ltd
The in-depth strategic review allowed us to work with Pacifica Group to fully understand its business plans going forward, planned changes and identifying areas in the IT system that required improvement. We were then able to produce a review which detailed the current risks identified and the potential impact to the plans for the future, the review was then used to formulate a road map detailing short, medium and long-term projects to build the platform required.
Due to the bespoke nature of some of the systems used by Pacifica Group, we worked with Dell to arrange loan hardware to carry out a proof of concept to ensure the investment planned would provide the expected benefits allowing Pacifica Group to be confident they were making the correct investment.
“CT has been a trusted long term partner for Pacifica Group, by carrying out this review we have built on this and created a clear plan to build an IT system that is designed to meet our demands over the next 5 years. We can be confident that by carrying out this exercise we have pro-actively identified and mitigated potential risks giving us re-assurance in terms of data security and system availability.”
Group Managing Director, Pacifica Group
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