Managed IT Support for Hospices
Providing bespoke IT support packages that cater to the specific needs and challenges of hospices. Our focus is on driving efficiencies and improving compliance by providing solutions tailored to their unique requirements, which will ultimately improve patient care.
Our bespoke package aims to provide cost-effective solutions to hospices across the UK.
With years of experience working with hospices, we understand the importance of ensuring technology helps hospices meet their strategic objectives and keeps operations compliant. Through our strategic planning services and board level reporting support, we can help ensure a hospice has a clear roadmap to continuously improve the quality of their IT services.
Accredited to the highest standard
Providing exceptional IT solutions and services to hospices
We’re committed to achieving and maintaining the highest standard of accreditations, so you can be confident that your IT needs would be met with the highest level of quality and security.
Maximising funds with budget-friendly IT support
|CT's Hospice Package||Is this included?|
|Discounted support for clinical staff||Yes|
|Discounted 365 licensing||Yes|
|Discounted labour and project costs||Yes|
|Discounted monthly backup services||Yes|
A structured approach
The technology partnership with a hospice should align with their goals and strategy, and the technology roadmap should be driven by organisational needs. Our hospice IT support offers a risk-based technology roadmap through an annual strategic review, which provides a structured approach to IT work.
Discussions at Senior Management level take place to ensure we have a full understanding, and the hospice’s plans are clear.
A full technical review takes place, with discussions with different departments to establish the day-to-day pains or inefficiencies being experienced.
The output is a risk-based report for the Board and Senior Management Team and a technology roadmap which will be aligned to the hospices strategic plans.
Let us handle the heavy work while you prioritise what matters.
Compliance & governance support
Providing support to ensure the DSP toolkit is adhered to, which includes vulnerability scanning and security monitoring
Strategic IT Review
Our IT support package includes a full strategic review which produces a risk-based technology roadmap
On-site engineering days
We'll ensure that we provide scheduled and regular onsite engineers for staff members
Governance data report for trustees
We'll design a bespoke quarterly report based on the measurable outcomes of the agreed IT strategy
Out of hours support
We'll support, maintain and monitor your systems and respond to critical incidents whatever the day or time of the week
Third Party Management Services
We'll manage your third-party services and problems on your behalf so you don’t get stuck in the middle of providers
They're already winning with us
“As an independent hospice care charity, business relationships are incredibly valuable in helping our family of services to deliver the most efficient, effective and high quality care and support.
A key element of our organisation’s ambitious three year plans is significant development of the IT infrastructure supporting our range of departments – and, in turn, the care we provide. As part of this brief, we sought a strategic partner who could support us to innovate and overcome challenges in a practical and proportionate way, with solutions and developments based on a robust understanding of our organisation.
Following this process, we began working with CT in June 2022 to take our ambitions forward, and we are grateful for the ways they have helped us make the best use of funds for the communities we serve, including kindly offering a discounted charity rate.”
Director (Strategy and Development) at North Yorkshire Hospicecare
“We enlisted the services of CT to help us ensure technology provided the foundations we need to support our charitable objectives and long term future goals. The team have worked closely with myself, leadership team and board of trustees to help develop a technology roadmap that met these long term charitable and business objectives.
They continue to deliver high levels of customer service at all times and we are confident that should any problems arise they are addressed swiftly and effectively. We are looking forward to continuing our strong relationship with CT into the future”
Head of IT Services at Ashgate Hospice
“CT have done an excellent job of onboarding us at the Rowans Hospice. The staff were extremely helpful and made the process seamless. We now look forward to building our IT strategy with their guidance and expert knowledge.”
Finance Director at Rowans Hospice
“We depend upon efficient and reliable IT infrastructure for the continuity of our patient care, and in CT we have found an experienced, dependable and collaborative IT Support partner. CT are affiliated with the Hospice Quality Partnership, of which Weston Hospicecare is an active member, meaning they having been through extensive review and due diligence by the HQP which offers its members further assurance and peace of mind for the provision of services by affiliated organisations.
We look forward to a long and fruitful working relationship with CT.”
Weston Hospicecare Chief Executive