Managed IT Support for Hospices

Providing bespoke IT support packages that cater to the specific needs and challenges of hospices. Our focus is on driving efficiencies and improving compliance by providing solutions tailored to their unique requirements, which will ultimately improve patient care.


Our bespoke package aims to provide cost-effective solutions to hospices across the UK.

With years of experience working with hospices, we understand the importance of ensuring technology helps hospices meet their strategic objectives and keeps operations compliant. Through our strategic planning services and board level reporting support, we can help ensure a hospice has a clear roadmap to continuously improve the quality of their IT services.

Accredited to the highest standard

Providing exceptional IT solutions and services to hospices

We’re committed to achieving and maintaining the highest standard of accreditations, so you can be confident that your IT needs would be met with the highest level of quality and security.


  • NHS Data Security and Protection Toolkit
  • ISO 9001 & ISO 27001
  • Gold Microsoft partner
  • Cyber Essentials certified
  • Partnered with Hospice Quality Partnership
  • Platinum Veeam partner
  • Dedicated Hospice Service Desk Team


Maximising funds with budget-friendly IT support

CT's Hospice Package Is this included?
Discounted/free* onboarding Yes Yes
Discounted support for clinical staff Yes Yes
Discounted 365 licensing Yes Yes
Discounted labour and project costs Yes Yes
Discounted monthly backup services Yes Yes
Dedicated Hospice Service Desk Team Yes Yes

Strategic review

A structured approach

The technology partnership with a hospice should align with their goals and strategy, and the technology roadmap should be driven by organisational needs. Our hospice IT support offers a risk-based technology roadmap through an annual strategic review, which provides a structured approach to IT work.

Central Team Diagram

Step 1


Discussions at Senior Management level take place to ensure we have a full understanding, and the hospice’s plans are clear.

Step 2


A full technical review takes place, with discussions with different departments to establish the day-to-day pains or inefficiencies being experienced.

Step 3


The output is a risk-based report for the Board and Senior Management Team and a technology roadmap which will be aligned to the hospices strategic plans.

Request a review

  • Establish short, medium and long term IT requirements
  • Infrastructure audit & in depth analysis of business and technical objectives
  • Findings, recommendations and risk analysis are presented
  • Detailed plan and a schedule of delivery are given

Let us handle the heavy work while you prioritise what matters.


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    Compliance & governance support

    Providing support to ensure the DSP toolkit is adhered to, which includes vulnerability scanning and security monitoring

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    Strategic IT Review

    Our IT support package includes a full strategic review which produces a risk-based technology roadmap

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    On-site engineering days

    We'll ensure that we provide scheduled and regular onsite engineers for staff members

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    Governance data report for trustees

    We'll design a bespoke quarterly report based on the measurable outcomes of the agreed IT strategy

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    Out of hours support

    We'll support, maintain and monitor your systems and respond to critical incidents whatever the day or time of the week

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    Third Party Management Services

    We'll manage your third-party services and problems on your behalf so you don’t get stuck in the middle of providers

They're already winning with us



“As an independent hospice care charity, business relationships are incredibly valuable in helping our family of services to deliver the most efficient, effective and high quality care and support.

A key element of our organisation’s ambitious three year plans is significant development of the IT infrastructure supporting our range of departments – and, in turn, the care we provide. As part of this brief, we sought a strategic partner who could support us to innovate and overcome challenges in a practical and proportionate way, with solutions and developments based on a robust understanding of our organisation.

Following this process, we began working with CT in June 2022 to take our ambitions forward, and we are grateful for the ways they have helped us make the best use of funds for the communities we serve, including kindly offering a discounted charity rate.”

Emily Dobson,
Director (Strategy and Development) at North Yorkshire Hospicecare

“We enlisted the services of CT to help us ensure technology provided the foundations we need to support our charitable objectives and long term future goals. The team have worked closely with myself, leadership team and board of trustees to help develop a technology roadmap that met these long term charitable and business objectives.

They continue to deliver high levels of customer service at all times and we are confident that should any problems arise they are addressed swiftly and effectively. We are looking forward to continuing our strong relationship with CT into the future”

Andy Croydon,
Head of IT Services at Ashgate Hospice

Ashgate Hospice

“CT have done an excellent job of onboarding us at the Rowans Hospice. The staff were extremely helpful and made the process seamless. We now look forward to building our IT strategy with their guidance and expert knowledge.”

Samantha Jelliff,
Finance Director at Rowans Hospice

“We depend upon efficient and reliable IT infrastructure for the continuity of our patient care, and in CT we have found an experienced, dependable and collaborative IT Support partner. CT are affiliated with the Hospice Quality Partnership, of which Weston Hospicecare is an active member, meaning they having been through extensive review and due diligence by the HQP which offers its members  further assurance and peace of mind for the provision of services by affiliated organisations.

We look forward to a long and fruitful working relationship with CT.”

Paul Winspear,
Weston Hospicecare Chief Executive

Weston Hospicecare

Get in touch

Should you be looking for assistance with a small standalone project or something bigger, or even just a sounding board to check you’re on the right track - we're here to help.

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