Strategic IT Transformation for a Growing Engineering Consultancy Firm
Case Study
Diamond Wood & Shaw Ltd required a strategic IT transformation, with modernised infrastructure to enable growth for their business
By aligning with their business objectives and technology decisions, we were able to offer proactive guidance for long-term success by upgrading their traditional support services and ageing hardware.
Modernising the IT Environment
Diamond Wood & Shaw Ltd had previously relied on traditional IT support services that were largely reactive and operational. Their infrastructure was also based on ageing on-premise hardware, which was posing to them in terms of resilience, cost and scalability.
With these issues effecting the business as it grew and evolved, it became clear that a more strategic approach was needed. We needed to create a solution that aligned with their technology decisions and wider business objectives to offered proactive guidance for long-term success.
There was an urgent need to modernise the IT environment to enable secure, efficient, and collaborative working, while also aligning with regulatory standards and increasing their appeal to both private and public sector clients.
Providing a Fully Managed and Forward-looking IT Service
Central Technology partnered with Diamond Wood & Shaw Ltd, focusing on adding long-term value along with the following:
- Proactive IT Strategy– we provided ongoing IT consultancy to align technology with business goals, Cyber Essentials compliance, & increased credibility with prospective clients.
- Infrastructure Modernisation– we transitioned them to a cloud-based SharePoint environment to boost resilience, enable remote access, & improve efficiencies.
- Security and Compliance Enhancements– we used Microsoft 365 security tools including MFA, encryption, & access controls to strengthen data security & regulatory compliance.
- Risk Mitigation– we identified and addressed key weaknesses in the previous setup to prevent potential data loss and financial repercussions.
- Modern Workplace Enablement– we encouraged Microsoft Teams, OneDrive, and SharePoint to support collaboration, streamline information sharing & enable hybrid working.
- Cost-Conscious, Integrated Support– we made Significant improvements in IT performance & security through strategic budgeting, with hands-on, integrated support alongside the internal team.
Diamond Wood & Shaw Ltd now have a strategic IT partnership to support both the business technically and commercially thanks to a robust cloud infrastructure, strong security posture and a proactive support model in place. Costs have remained controlled and proportionate, yet the improvements in efficiency, data protection, and compliance have been substantial.
Client
review
“Working with Central Technology has been a game changer for us. They really understand our business and offer more than just support, they help us make smarter decisions and stay ahead. Their advice on cyber essentials and strategic improvements has directly improved how we present ourselves to clients. The SharePoint migration was smooth, and we’re now far more secure, flexible, and future-ready. Their technicians are friendly, patient, and genuinely integrate into our team. It’s a real partnership”
Andrew Kenyon, Director of Structural Engineering at Diamond Wood and Shaw Ltd
