Is your business AI-ready? Find out here.

Digital Workplace

Using the power of Microsoft AI tools to enhance collaboration, productivity and efficiency in the workplace through cloud computing, automation, remote work, and Power BI.

Enhancing productivity

Streamline work processes, foster collaboration & make informed decisions with real-time data analysis.

Leveraging Microsoft AI solutions, Digital Workplace enhances collaboration, productivity, and efficiency through cloud computing, automation, remote work, and Power BI.

Optimise your business

Digital Workplace leverages Microsoft AI-powered solutions to enhance collaboration, productivity, and efficiency.

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    Enhance customer experience

    AI-powered chatbots can enhance customer experience with personalised interactions and improved retention whilst freeing up customer support resources.

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    Optimise business operations

    Automation is the key to optimisation. Helping businesses streamline operations, improve efficiency, and stay ahead of future demands.

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    Data-led decisions

    Make informed decisions from your data with Copilot uncovering trends and patterns that might not be immediately obvious.

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    Minimise errors and manual effort

    Power Automate allows users to automate repetitive tasks across Microsoft 365 apps and other services, reducing manual effort and minimising errors.

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    Robust data management

    Microsoft's Business Intelligence tool, PowerBI, creates easy-to-understand data insights to monitor business KPIs.

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    Idea generation and collaboration

    Tools like Microsoft Whiteboard and Viva Engage form a space for collaboration, brainstorming and community building.

Why Microsoft?

Microsoft has a wide range of helpful, robust AI features which seamlessly integrate with existing systems.

  • Integrate Copilot in Teams and Outlook for increased productivity and collaboration
  • Copilot integrates with your Microsoft apps to optimise your workflow
  • Syntex applies AI to automate file information and organisation in Sharepoint
  • Power BI keep your business on track by generating insights & interactive reports

A digital workplace can transform any team

Department ROI insights from using Microsoft Solutions
Sales up to 9.4% increase in revenue per seller
Marketing up to 21.5% increase in conversion rates
Human Resources 42% greater accuracy in answering questions through employee self-service.
Finance 60% reduction of case resolution time in cash collections.
Legal 5% reduction in external spend for regulatory work in 2025.
IT 36% increase in the self-help success rate for employees.

*statistics can be found on Microsoft's Copilot webpage.

Where to start?

5 Copilot prompts to introduce AI into your business

01

Recap a meeting or email thread

Let Copilot keep track of actions in real time during a meeting so you can stay focused. Do the same with e-mails as the summarise tool gets you caught up on long, complex e-mail threads.

02

Create an information overview

Transform a detailed document into a bite-size overview to expand your knowledge whilst saving you time.

03

Draft an e-mail or document

Copilot generates tailored emails in any tone of voice and provides first drafts, helping you save time and avoid staring at a blank page.

04

Generate ideas

Expand your creativity by adding additional ideas from Copilot into your brainstorming sessions.

05

Excel at reporting

Copilot can generate and implement helpful formulas into Microsoft Excel.

FAQS

Frequently Asked Questions

01

Why Microsoft Copilot?

At CT, we have chosen Microsoft Copilot for its robust features and seamless integration with your existing systems. Having a preferred platform allows you to implement consistent controls and streamline your AI initiatives.

02

How do I optimise company data for AI tools?

The quality of your company data is crucial to the success of harbouring AI. Careful organisation and cleansing of data are essential to achieve optimal results. Incorrect or inappropriate data can hinder the performance of AI. It’s essential to store, manage, and categorise your data effectively to get the most out of AI and prevent unintended access to sensitive information. This includes revoking outdated permissions, identifying and protecting sensitive data, and monitoring for anomalies and potential risks.

03

Is my business AI-ready?

Implementing AI technology can be complex, it requires a defined plan with clear leadership and targeted investment. It thrives on collaboration, secure systems, and a willingness to embrace change. Read our blog about AI-readiness to find out more.

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