
Industry news
23.01.2024
Using the power of Microsoft AI tools to enhance collaboration, productivity and efficiency in the workplace through cloud computing, automation, remote work, and Power BI.
Streamline work processes, foster collaboration & make informed decisions with real-time data analysis.
Digital Workplace leverages Microsoft AI-powered solutions to enhance collaboration, productivity, and efficiency.
AI-powered chatbots can enhance customer experience with personalised interactions and improved retention whilst freeing up customer support resources.
Automation is the key to optimisation. Helping businesses streamline operations, improve efficiency, and stay ahead of future demands.
Make informed decisions from your data with Copilot uncovering trends and patterns that might not be immediately obvious.
Power Automate allows users to automate repetitive tasks across Microsoft 365 apps and other services, reducing manual effort and minimising errors.
Microsoft's Business Intelligence tool, PowerBI, creates easy-to-understand data insights to monitor business KPIs.
Tools like Microsoft Whiteboard and Viva Engage form a space for collaboration, brainstorming and community building.
Department | ROI insights from using Microsoft Solutions |
---|---|
Sales | up to 9.4% increase in revenue per seller |
Marketing | up to 21.5% increase in conversion rates |
Human Resources | 42% greater accuracy in answering questions through employee self-service. |
Finance | 60% reduction of case resolution time in cash collections. |
Legal | 5% reduction in external spend for regulatory work in 2025. |
IT | 36% increase in the self-help success rate for employees. |
*statistics can be found on Microsoft's Copilot webpage.
Let Copilot keep track of actions in real time during a meeting so you can stay focused. Do the same with e-mails as the summarise tool gets you caught up on long, complex e-mail threads.
Transform a detailed document into a bite-size overview to expand your knowledge whilst saving you time.
Copilot generates tailored emails in any tone of voice and provides first drafts, helping you save time and avoid staring at a blank page.
Expand your creativity by adding additional ideas from Copilot into your brainstorming sessions.
Copilot can generate and implement helpful formulas into Microsoft Excel.
Frequently Asked Questions
At CT, we have chosen Microsoft Copilot for its robust features and seamless integration with your existing systems. Having a preferred platform allows you to implement consistent controls and streamline your AI initiatives.
The quality of your company data is crucial to the success of harbouring AI. Careful organisation and cleansing of data are essential to achieve optimal results. Incorrect or inappropriate data can hinder the performance of AI. It’s essential to store, manage, and categorise your data effectively to get the most out of AI and prevent unintended access to sensitive information. This includes revoking outdated permissions, identifying and protecting sensitive data, and monitoring for anomalies and potential risks.
Implementing AI technology can be complex, it requires a defined plan with clear leadership and targeted investment. It thrives on collaboration, secure systems, and a willingness to embrace change. Read our blog about AI-readiness to find out more.
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