Meet the Team: The Spire Pod
Meet the Team
This page introduces the Spire Pod, one of our dedicated service desk teams that focuses on specific industries and all types of customer enquiries.
The Spire Pod is part of a group of specialist teams on our service desk, each set up to handle particular types of calls and issues. By focusing on similar enquiries, the Spire team can provide quicker, more knowledgeable support. This page shows who’s part of the team and how you can get in touch with us when you need help.
How to Contact Us
| Department | Phone | |
|---|---|---|
| Pod Lead (Declan Jacques) | service@ct.co.uk | 01246 266 131 |
| First Line Support | service@ct.co.uk | 01246 266 131 |
| Service Management Team | service.management@ct.uk | 01246 729500 |
| Service Desk Manager (Nick Holt) | nick.holt@ct.uk | 01246 266 131 |
Pod Lead
Declan Jacques
Pod Lead - Spire
First Line Support
Oliver Dene
Technical Support Specialist
Jake Bennett
Technical Support Specialist
Sadie Thorneycroft
Technical Support Specialist
Service Management Team
Becky Connor
Service Operations Team Lead
Rachel Rice
Senior Service Operations Support
Stacey Van-Rooyen
Service Operations Support
David Bowen
Service Operations Support
Louise Sanders
Service Operations Support
Service Desk Manager
Nick Holt
National Service Desk Manager
