Secure and Reliable Data Recovery for UK’s Top Embossing Manufacturer
Case Study
Ensuring swift recovery to prevent major operational disruption following a system failure
After experiencing a system failure, Tomlinson Ltd was exposed to an immediate risk to business continuity. CT was able to help them avoid this risk with their speedy and efficient response.
Significant system failure
Tomlinson Ltd experienced a significant system failure that posed an immediate risk to business continuity. The outage affected a number of critical services, with the potential to disrupt operations at the start of the working week. The company required urgent, expert support to recover systems and minimise operational downtime.
Central Technology were contacted out of hours and tasked with managing the recovery process – from triage through to full system restoration to ensure the business could resume normal operations as quickly as possible.
Well-structured Disaster Recovery Plan
Central Technology were able to get Tomlinson Ltd resuming operations without any significant disruption to the working week. This was done by leveraging our CT Backup as a Service (Baas) platform to initiate a rapid recovery process.
The solution included:
Out of Hours Support
- Immediate escalation and deployment of support engineers over the weekend to ensure swift action.
Priority-Based Restoration
- Focusing first on restoring essential systems to maintain business-critical operations.
CT Backup as a Service
- Enabling secure, reliable data recovery from cloud backups with minimal data loss.
Flexible Engineering Resource
- Around-the-clock support with engineers working both remotely and on-site.
Phased Recovery Approach
- After stabilising core systems, additional services were restored in a structured and efficient manner.
Client
review
“We’re extremely grateful to Central Technology for their fast and professional response. The support we received over the weekend meant we avoided major disruption and were fully operational by the start of the week. Their team worked tirelessly to get us back on track.”
Jim Littler, Financial Director at Tomlinson Limited
