Case Studies
Aligning technology with your business goals. Read about the businesses who are already winning with us.
- Manufacturing
Rapid Recovery and Business Continuity for UK Embossing Manufacturer
Tomlinson Ltd experienced a significant system failure that posed serious risk to business continuity. CT was able to avoid this by delivering a speedy and efficient data recovery service.
- Education
Independent IT Environment for Global Training Provider
Following a management buyout, Argyll Ruane required a seamless transition of IT processes and systems for full operational independence.
- Retail and Entertainment
Future-Proof Servers & Backup for High-End Retail
Cymbiosis required a replacement server and backup strategy due to their ageing server showing signs of performance degradation and limited capacity.
- Energy and Utilities
MS365 Backup Solution for Energy Sector Service Experts
Leading maintenance and management provider for the energy sector enhanced their business with the deployment of Veeam backup and replication for Microsoft 365.
- Manufacturing
Server Upgrade for Trusted Test Equipment Supplier
CT had been recieving automated reports that Test-Meter.co.uk servers were beginning to run low on available storage space. CT recommended replacing both the primary and secondary servers allowing for important business growth.
- Hospice and Non-Profit
Complete Backup Solution for Famous London Concert Hall
Wigmore Hall, looked to CT to provide a failsafe backup that was simple, effective and protective. Given that the Hall look after upwards of 250,000 CRM records, secure handling of data was vital. CT provided a simple, effective and protective solution for cloud back up and Disaster Recovery as a Service.
- Professional Services
Cloud-based Environment for Engineering Consultancy Firm
Diamond Wood & Shaw required a more strategic approach to their IT support services due to business growth and outdated infrastructure. We provided a fully managed IT services, focused on adding long-term value.
- Energy and Utilities
Secure On-Premises Backup for Public Service Provider
SES Water were looking to enhance their current disaster recovery plan to cover all points of failure in the event of disaster or attack.
- Professional Services
A Strong Disaster Recovery Solution for Top UK Law Firm
Fletchers required a solution that integrated seamlessly into their existing IT environment. As a large organisation, even minimal downtime could result in significant financial and reputational impact, making it critical that we met their strict recovery time objectives.
- Hospice and Non-Profit
Technology Roadmap Drives Local Hospice Forward
Ashgate Hospice enlisted our help to provide them with a technology roadmap which gave them the foundations to work towards their charitable objectives and long-term future goals. We worked in partnership to help them achieve their goals through technology.
- Education
Strengthening Cyber Security After a Major School Data Breach
In 2021, Lady Eleanor Holles School faced a severe cyber security breach, compromising the Veeam Backup Server & subsequently gaining access to the VMware Server administration. This breach showcased the importance of a robust cyber security strategy.
- Hospice and Non-Profit
Seamless Onboarding for South-West Hospice with Remote Management
Through our tailored onboarding, we partnered with Weston to assess their IT environment, involve key stakeholders, and deploy remote management tools ahead of the full provider transition.
- Professional Services
Strategic IT Review for Leading Home Services Provider
Ensuring system reliability during rapid business growth meant Pacifica needed an IT system that was resilient, scalable, easy to maintain, and could minimize downtime to protect its reputation and support future expansion.
- Hospice and Non-Profit
Secure, Scalable IT Environment for Flagship Charity
Through our collaboration with the Snowdrop Project, we gained insight into their operational and technological drivers, enabling us to develop and implement a strategic roadmap to support their growth and service expansion.
FAQS
We’re here to support you.
Do you offer tailored IT support?
At CT, we don’t believe in a ‘one size fits all’ approach to IT support. Elements of our tiered packages (Bronze, Silver, Gold and Platinum) can be tailored to you, your business and your budget. Your tailored IT support plan is aligned to your business demands; either fully or selectively outsourced, depending on what you need. We have expertise in a large range of sectors, so whatever your business challenges are – we can help you solve them!
How do I know the right level of IT support for my business?
We provide a collaborative approach to deliver tailored IT Support, Cloud, Cyber Security, and Telecoms solutions that drive meaningful change in your business. Our IT support packages are tiered with each offering a different level of IT support suited for you, your business and your budget. Our solutions work together to support your IT infrastructure, secure your data and keep your business connected.
Do you provide nationwide IT support?
Whilst we are headquartered in Chesterfield, we also have offices in Leicester and Dorset, providing nationwide IT support to customers across the UK. As a customer, you’ll be able to access to 24×7 support from our service desk by phone, email and online portal for 1st, 2nd and 3rd line support, as well as for remote assistance. Whilst we can manage most situations remotely, we also understand that having an onsite IT presence to call upon can be comforting for some businesses. With this in mind, we can provide scheduled and regular onsite engineers.
What is a strategic IT review?
A strategic IT review helps you identify IT needs for the short, medium, and long term, aligning with your business goals for a collaborative technology roadmap. Our Strategic IT Review is a 5-step process where we 1) understand, 2) analyse, 3) evaluate, 4) recommend and 5) plan to provide a technology roadmap of IT recommendations by the end of the process.
What’s included in the IT support onboarding process?
Our extensive and detailed onboarding process and Early Life Support applies to all new IT support customers. We have a 50+ point IT support onboarding process which ensures all information is gathered in readiness for the go-live date. You’ll meet with a designated onboarding team at different stages of the process to make the transition is as smooth as possible.
