About Us

We offer customers a fast, fresh and simple approach to Managed Services, Cloud and Business Continuity that will help companies across all sectors stay one step ahead of the competition. We are passionate about the resilience and security of all customers’ IT infrastructures. Having the opportunity to review the needs of an organisation, both immediately and in the medium to long-term ensures that we provide IT decisions that are significantly more strategic, and that these decisions are thought about in relation to the growth aspirations and goals of the organisation.

Our Approach

A fast fresh simple approach to providing the right IT solutions that give you the time you need to run your business
Working alongside global partners we provide exceptional technical solutions that make a real difference
Our approach to service delivery is tailored to ensure our service desk feels like part of your business
We place great emphasis on First Contact Resolution
We focus on getting into the customers chair, seeing the situation from their perspective
Our performance is specified in a SLA tailored to your organisation so we know we are doing the best possible job

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Our Company History

2002

CT Opens

2 team members

Opened Chesterfield office on Chatsworth Road

Nominet IPS tag for UK hosting

2003

First Cloud Services Launched

Cloud services launched

Web hosting platform built using Helm

Microsoft Partner Accreditation

2004

New Offices

6 team members

Moved to larger offices

Cisco Partner Accreditation

2005

First 100 contracts

Reached 100 IT Support contract customers

2006

Improved Partner Status

Cisco Premier Partner

Microsoft Gold Partner

Launched Bomgar appliance for improved remote support

2007

Achieving Accreditation

ISO9001 accreditation gained

VMware partner accreditation

VMware based VPS hosting cluster

2008

Office Expansion

8 team members

ISP Accreditation

Moved to new, larger offices at The Bridge Business Park

2009

Remote Backup Launched

SpamTitan Launched

Member of RIPE

Remote backup service launched

2010 H1

New MD - expanding team

Ian Snow appointed MD

Connection into O2 wholesale network for DSL

15 team members

2010 H2

Expand Services Reach

Services extended to Derbyshire & Nottinghamshire

New datacenter in Telehouse North, London

Acquired X-Act Systems customer base

2011 H1

Carrier Connections

Annual turnover exceeded £1million

Cloud server solutions launched

Connection into TalkTalk business for Ethernet and DSL

2011 H2

ISO27001 Certified

Connection into BT Wholesale 21CN for FTTC

Upgrading to virtual Private Sector hosting including vCloud portal for customers

2012 H1

New Datacenter Opens

Acquired Moss IT customer base

Supply fixed line voice services

New datacenter opened - Manchester Science Park

2012 H2

New Partnerships

Hosted exchange platform launched

Cloud telephone systems launched

Introduced new integrated ticketing and CRM system - Autotask partnership

2013 H1

Member of ISPA

Became a member of ISPA

Acquired Fenchurch Solutions customer base

Launched apprenticeship programme

2013 H2

Roaring Penguin UK Launch

New Plesk web hosting automation

Launched hosting Roaring Penguin UK platform

Deployed Autotask Endpoint Management for better customer experience

2014

Team Growth

Turnover £3.2m with £2m recurring revenue

35 team members

Derbyshire Times - Apprentice of the Year Award

2014

Future Growth

Link to BT IPexchange in London for voice traffic

Isued UK number resources directly from Ofcom

Virgin Media point of interconnect for Ethernet

2014

Launch of new company

CT launch CT Wholesale

New DR site in Northampton

Local wireless broadband solution launched

2015

Growing Team

40 team members

Veeam Gold Hosting Partner

5th technical apprentice employed

2016

Telecoms Expansion

New hosted phone system launched

New SiPOne Online Portal - Online Phone System Management

Appointment of Voice Services Infrastructure Engineer

2017

15 Years in Business

CT Celebrates 15 years in business

Derbyshire Times Apprentice of the year Award

CT Influence Key Cyber Security Protection Feature in Veeam's New Backup and Replication Release

2018

New CT HQ

Moved to new 11,000 sq ft office

Awarded Veeam Partner of the Year

Joined Service Desk Institute

Our People #TeamCT

There are around 50 brilliant people here at CT, with each and every person adding their own valuable expertise. Each and every team member works hard to ensure our customers have the best possible experience at all times, making IT a simple but invaluable tool to the smooth running of your organisation.

Our Location

We are proud of our Head Quarters being centrally placed in Chesterfield, close to all major travel networks.

Our brand new 11,000 sqft the new office is testament to our commitment to being Centrally positioned in England and servicing our customers nationwide.

Awards & Accreditations

Our recent awards and acheivements

ISO 27001 Information Security Management

Veeam VCSP Partner of the Year

SDI "Best Small Enterprise Managed Service Provider" Finalist 2018

ISO 9001 Quality Management