Managed Detection and Response
A fully managed detection and response service that identifies, investigates, and neutralises threats across your entire IT environment - before they can disrupt your business.
Stop threats before they stop your business.
24/7 managed threat detection and response — without the overhead.
Our fully managed MDR service monitors your entire environment around the clock, detects and investigates threats in real-time, and takes immediate action to stop attacks before they cause damage – so you’re always protected, even when your team is offline.
Protection without compromise
Don’t let limited resources limit your protection
When resources are stretched thin, gaps can emerge in your defenses. MDR brings expert support to bridge those gaps, optimising your security and improving your overall performance. Here’s how it can help:
- Extend your IT & Security team: Add expertise to your internal team without increasing headcount
- Improve response times: Faster detection and mitigation to minimise damage
- Detect more threats: Our advanced technology detects threats that tools alone can’t
- Maximise your security investment: Consolidate security tools and increase the ROI on your tech stack
Security that adapts to you
Flexible, expert-led protection tailored to your environment—no rip-and-replace required, just results.
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Compatible with Non-Sophos Security Tools
Seamless integration with third-party technologies like endpoint, firewall, network, and identity solutions to provide comprehensive threat detection and response.
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24/7 Threat Monitoring and Response
Around-the-clock coverage by seven global security operations centers (SOCs) to detect and respond to threats before they can cause harm.
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Full-Scale Incident Response
Immediate, expert-led response actions to remotely disrupt, contain, and fully eliminate threats, with unlimited incident response included with the Sophos MDR Complete license.
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Expert-Led Threat Hunting
Proactive threat hunts by highly trained analysts to identify and eliminate threats that automated tools alone can’t detect, including using third-party telemetry.
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Direct Call-in Support
Access to 24/7/365 support from the Security Operations Center (SOC) to review potential threats and active incidents, with global support teams across 26 locations.
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Weekly and Monthly Reporting
Weekly and monthly reports provide insights into security investigations, cyberthreats, and your security posture.
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Account Health Check
We continuously review settings and configurations for endpoints managed by Sophos MDR and make sure they are running at peak levels.
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Root Cause Analysis
Along with providing proactive recommendations to improve your security posture, we perform root cause analysis to identify the underlying issues that led to an incident.
Real-time protection, any time of day
What if your defenses are down when an attack happens?
It’s 2 a.m., and a suspicious login attempt is flagged on your network — but your internal team is off the clock. With Managed Detection and Response (MDR), expert analysts are already investigating, containing the threat, and taking action before it spirals into a full-blown breach.
MDR gives you 24/7 protection, immediate incident response, and peace of mind knowing your business is never left vulnerable.
MDR is the best of both worlds
| Your Situation | Bring-Your-Own-Tech MDR | Single Vendor MDR | CT's MDR Solution |
|---|---|---|---|
| Already using existing tools | Integrates with your current cybersecurity tools | Requires switching to the vendor’s tools | Works with your existing tools and integrates with our solution |
| Need an all-in-one security solution | Not ideal, as this approach requires multiple tool integrations | Best for businesses wanting a one-stop solution | Offers flexibility, combining existing tools with our comprehensive service |
| Looking for full protection without replacing current tools | Limited, but provides some expert support | Requires replacing current tools, which can be disruptive | Full protection without the need to replace your existing tools |
| Need hands-on support from experts | Limited, primarily provides advice | Limited to vendor-specific tools and actions | Full 24/7 monitoring, proactive incident response, and expert handling |
| Looking for tailored, customisable security | Limited customisation options based on your tools | Limited to the vendor’s predefined tools and actions | Highly customisable, with service levels tailored to your needs |
No matter your situation, MDR can transform your security approach, providing expert monitoring, detection, and response at any scale. Whether you want to integrate with your current tools or adopt a fully managed solution, MDR ensures your business is protected against evolving cyber threats, without the complexity of managing security on your own.
99.98% of threats are automatically blocked
Threat Hunting
Proactive threat hunts performed by highly-trained analysts uncover and rapidly eliminate more threats than security products can detect on their own
Threat Detection
Enabled by extended detection and response (XDR) capabilities that detect known threats and potentially malicious behaviours wherever your data resides
Incident Response
Our analysts respond to threats in minutes whether you need full-scale incident response or assistance making more accurate decisions
Take the next step toward stronger security
Chat with one of our Professional Services Consultants to understand how we can protect your business—on your terms, without the pressure.
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