Our award winning Managed IT Support will shoulder the responsibility of your IT - resolving, managing and advising through the excellence industry standard tried and tested processes.
Align your IT road map to your company objectives to ensure your IT meets your organisations business demands.
Our Service Management Team will create and maintain your IT risk register to manage business risk across your IT estate.
Our Resolver Matrix is used by our Service Desk Team to process your support requests in a consistent and structured method.
Access support from CT’s service desk by phone, email and online portal for 1st, 2nd and 3rd line support, as well as for remote assistance.
CT monitoring systems, deployed on all customer endpoints and servers, manage anti-virus systems to ensure your teams are safe.
IT Specialist aligned to your account to manage and maintain the relationship between the customer and CT.